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Shipping & Returns

Shipping

 

Once your order has been received we will send you a notice of your transaction immediately.  we will also inform you that your order is on its way.

Your order will come to you in its original packaging.  If your order is a gift and you would like us to send straight to the recipient please inform us of this at check where you can also send a gift card with our compliments.

 

Returns

 

We are sorry if there has been a mistake. Please contact info@hawthornhouse.co.uk and we will rectify the problem quickly.

For information about how to return a product, please see our Terms and Conditions of supply. 

 

We do not offer exchanges or refunds on any of our fragrance collections or sale items. TM HH